
Connect with customers on their preferred channels, boost engagement and accelerate repayments with omnichannel communications.
Vendor
QUALCO
Company Website
Embrance the Power of Omnichannel Collections
Connect with customers on their preferred channels, boost engagement and accelerate repayments with omnichannel communications.
- Deliver a seamless customer experience
- Automate conversations with API integration
- Increase payment rates
- Improve contact centre efficiency
Rethink customer experience with top-notch features
Messaging Apps & SMS
Engage seamlessly across Whatsapp, Viber, Facebook Messenger and SMS.
Single Conversation View
Manage all chatbot and agent conversations across channels in one unified dashboard.
Seamless Payments
Integrate instant payment requests and processing into conversations, enabling real-time payment link generation.
Voice Interfaces
Provide customers with self-service options through intuitive automated voice menus for quicker resolutions.
Automated Bots
Streamline routine inquiries with bots, reducing the need for human agent intervention.
Search & Route
Equip bots with advanced understanding to direct customers efficiently to the appropriate service team.