Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform designed to enhance customer and employee experiences while optimizing operations. This SaaS solution allows organizations to effortlessly delight customers, empower employees, and adapt to changing needs. It offers a flexible, scalable, and future-proof approach, enabling users to select the functionality they need and respond to sudden changes. Qmatic Experience Cloud uses a subscription model where you pay based on customer interactions, allowing for better budgeting and value assessment. Compared to on-premise installations, it provides faster setup, lower total cost of ownership, and automatic updates. The platform is designed to give you all the options and always put you in control, ensuring an outstanding customer experience, improved employee satisfaction, and operational efficiency.

Features:

• Only pay for the customers you serve Qmatic Experience Cloud uses a subscription model. But what’s special is you pay for how many customers you have. Now you can budget for each great customer experience, each empowering staff engagement and each smoothly efficient interaction. And you can see where and how to get the most value.  

• Flexible, scalable and future-proof  You’re also free to choose the functionality you need and respond to sudden changes and new demands. Add and adapt functionality or scale up – just choose what you want, when you want, and leave the setup, hosting and maintenance of your solution to us. 

• Fast ROI, low TCO Compared to an on-premise installation, the Qmatic Experience Cloud is automatically set up, hosted and maintained. Which means a lower start-up cost, lower Total Cost of Ownership and easy assurance that your solution is always up to date.