Overview

QGenda ProviderCloud is a comprehensive workforce management platform designed specifically for the healthcare industry. It addresses the complexities of activating, deploying, and managing healthcare staff across various departments, specialties, and care settings. Unlike generic systems, QGenda offers a single, unified solution that empowers healthcare organizations to effectively manage their workforce, including physicians, nurses, and other staff, ensuring the right personnel are available when and where they are needed. The platform brings together credentialing, workforce scheduling, on-call management, time and attendance, clinical capacity management, and workforce analytics into a single source of truth. With scheduling at its core, QGenda helps healthcare organizations optimize staffing, maximize productivity, reduce labor costs, and improve employee engagement and retention. The AI-powered scheduling optimization ensures that providers with the appropriate skills are in the right place at the right time and cost, supporting quality patient care and preventing burnout. Mobile tools provide physicians, nurses, and staff with greater schedule flexibility and control. System-wide workforce visibility and predictive technology help maximize existing labor resources, expand operational efficiency, and optimize patient access and throughput. Seamless integration with HRIS and clinical systems further streamlines processes and simplifies the IT ecosystem. QGenda ProviderCloud is built to meet the unique needs and complexities of the healthcare workforce, addressing the variable rules, workflows, staffing requirements, and constraints of every medical specialty and subspecialty. The platform incorporates more than 40,000 pay rules that address healthcare-specific pay structures and complexities to ensure accurate pay and improve compliance.

Features

• Credentialing: Streamlines credentialing and payer enrollment to accelerate the time-to-revenue for each provider onboarded, reducing credentialing time by 50%.
• Payer Enrollment: Helps healthcare organizations complete and submit enrollment applications quickly and accurately, reducing the risk of delayed or denied claims.
• On-Call Management: Centralizes and automatically updates on-call schedules for both employed and affiliated providers, providing accurate visibility and faster response times.
• Provider Scheduling: Enables healthcare organizations to build and manage optimized physician schedules faster using an automated, rules-based scheduling engine.
• Nurse and Staff Scheduling: Specifically designed for the complexities of healthcare, it reduces premium labor costs, improves staff retention, and optimizes the available workforce.
• Time and Attendance/Compensation Management: Streamlines the time tracking process and simplifies complex pay calculations for physicians, nurses, and staff, improving payroll accuracy and workforce satisfaction.
• Clinical Capacity Management: Centralizes exam room management to increase room utilization, allowing healthcare organizations to see more patients, drive revenue, and control real estate costs.
• Analytics: Aggregates workforce data and provides out-of-the-box dashboards and drill-down visuals to guide decisions that improve workforce utilization, optimize clinical capacity, and control labor costs.

Benefits

• Cost Reduction: Optimizes schedules to reduce overtime, extra shifts, and premium labor costs by 25%. Automates workforce management functions, reducing payroll cycles by 85% and the time to manage schedules by 50%.
• Improved Efficiency: Intelligent automation streamlines administrative tasks, allowing clinicians to focus more on patient care. Optimizes exam room utilization to improve patient access and throughput.
• Enhanced Clinician Satisfaction: Provides flexible, balanced schedules and mobile self-scheduling and self-service options, giving clinicians greater autonomy and control.
• Better Data Management: Schedule data serves as the foundation of the unified platform, providing centralized access to critical employee data for more effective workforce management. Supports system-wide scheduling to standardize workforce data, processes, and terminology across the organization.
• Streamlined Communication: Streamlines communication to shorten ED wait times and lower the cost of care.