Overview

Q2 provides a modern, unified back office that empowers your staff to manage the entire digital channel through a single pane of glass.  An OKTA-powered single sign on solution allows your team to access multiple Q2 back-office systems and near-real-time digital banking data, with simple user management workflows and personalization by role. Q2 Console is a new web-based UI that integrates all of our digital banking back office functionality. It’s designed to make your team’s lives easier and their work more efficient.

Features

User management Create and manage customers, users, and logins across Q2 products Reporting Understand utilization through real-time reporting and live-session data and visualizations Configuration Manage no-code changes to text, themes, colors, and images within digital banking Resource center Quick access to notes, training, and updates to the back office Secure messaging Handle secure messaging with account holders directly within Console

Additional Benefits

Employee support

• Our back-office technology is an extension of the Q2 experience: the same robust, user-friendly, personalized experience that your account holders enjoy. Faster onboarding, less friction
• An easy-to-use interface means less friction, so that your employees can better perform their jobs without onerous training demands or multiple vendor technologies to learn. Technology that leads with efficiency
• Make faster decisions with a user-friendly experience that allows your employees to view and understand customer behavior and needs faster.