Tuition.io Public Service Loan Forgiveness is a software-as-a-service platform designed to help employers and their employees navigate and maximize the federal Public Service Loan Forgiveness (PSLF) program. The platform streamlines the PSLF application and annual certification process by automating form completion, employer verification, and direct submission to the U.S. Department of Education. Employees can track their progress toward forgiveness, receive automated reminders, and access a dashboard showing loan balances and qualifying payments. The solution includes personalized coaching to help users avoid common mistakes that often lead to PSLF denial, such as incomplete forms or ineligible repayment plans. Employers benefit from reduced administrative workload and real-time reporting on employee progress. Tuition.io supports all eligible government and nonprofit employees and integrates with broader student loan and education benefit offerings.

Key Features

Automated PSLF Form Processing Digitizes and automates the PSLF application and annual recertification process.

• Employees submit and sign forms online
• Employers complete and verify employment sections electronically
• Forms sent directly to the U.S. Department of Education

Forgiveness Tracking Dashboard Provides real-time visibility into PSLF progress.

• Tracks qualifying payments and loan balances
• Automated reminders for annual certification and deadlines

Personalized Loan Coaching Expert guidance to maximize PSLF eligibility and avoid common errors.

• 1:1 coaching for employees and family members
• Decision support for repayment plan selection and eligibility

Employer Administration Tools Reduces HR workload and ensures compliance.

• Bulk upload of employee work history
• Real-time impact and progress reporting

Integration with Other Benefits Works alongside other Tuition.io student loan and education benefit solutions.

• Single platform for all education-related benefits
• Secure, cloud-based access for employees and employers

Benefits

Increases PSLF Success Rates Reduces preventable errors and denials.

• Over 90% of common mistakes avoided with automation and coaching
• More employees qualify for and receive loan forgiveness

Reduces Administrative Burden Streamlines complex, manual processes for HR and payroll teams.

• Automates form completion and submission
• Real-time reporting and compliance support

Improves Employee Financial Wellness Helps employees reduce or eliminate student loan debt.

• Lowers financial stress and increases retention
• Supports recruitment for public sector and nonprofit employers