PRTG SLA Reporter is a separately licensed product extension for Paessler PRTG, designed to provide detailed SLA reporting based on monitoring data collected from your PRTG installations. It enables you to automatically generate up-to-the-minute SLA reports, either on demand or via schedule. You can define your required service level agreements and map dedicated PRTG sensors to them. The tool allows you to inform your stakeholders about SLA compliance directly via the native email functionality and benefits from the web-based user interface for best usability & enhanced data visualization. It also allows you to customize your SLA reporting using third-party tools you already have in your company. With PRTG SLA Reporter, you can create SLA reports across multiple PRTG installations, get detailed root cause analysis at a glance, enjoy highly customizable SLA reporting, comprehensively view and analyze historical data, inform your stakeholders in an easy-to-understand way, and easily integrate third-party reporting tools.

Features:

• Create SLA reports across multiple PRTG installations: Report on SLAs based on historical data from PRTG (uptime & downtime). Concentrate only on the data that really matters for your SLA reporting. Use report templates for quick report generation across multiple PRTG servers.
• Get detailed root cause analysis at a glance: Identify errors and bottlenecks using historical monitoring data from PRTG. Quickly view the root cause of downtimes for easier analysis. Determine trends and use collected data for improved capacity planning.
• Enjoy highly customizable SLA reporting: Give access to only specific SLA groups or users, or make SLA reports publicly available. Define rules for automatically including PRTG sensors as data sources for your reports. Configure maintenance windows to exclude false downtimes from your reporting.
• Comprehensively view and analyze historical data: Store your SLA data separately from PRTG in an MS SQL database. Build up an archive of historical data as a backup & to compare trends. Make data-based decisions on future improvements regarding SLA compliance.
• Inform your stakeholders in an easy-to-understand way: Make your SLA calculations transparent to your stakeholders. Create custom SLA reports to display the exact information your stakeholders need. Report on SLA compliance to your stakeholders directly using the native email functionality.
• Easily integrate third-party reporting tools: Deploy external tools you already have in your company for creating SLA reports. Extract SLA data from PRTG via the PRTG API and save it to your SQL server. Use the data stored in your SQL database to generate custom reports.