Prove Identity Manager

Prove Identity Manager℠ is a real-time identity management solution that helps businesses maintain accurate and up-to-date consumer contact data. It monitors phone number lifecycle changes and identity attributes, enabling companies to improve servicing, reduce fraud, and enhance operational efficiency. The platform supports proactive identity updates, ensuring better customer engagement and trust.

Features

• Real-time registry of phone identity tokens
• Monitoring of phone number disconnects, changes, and carrier updates
• Alerts for lifecycle events affecting contactability
• Integration via webhook for dynamic updates
• Support for phone number, device, and identity attribute tracking
• Developer-friendly API and SDKs for fast deployment
• Global coverage and scalable infrastructure

Capabilities

• Tracks and updates consumer phone identity attributes continuously
• Detects and responds to changes that impact servicing and fraud risk
• Improves login and OTP pass rates through accurate data
• Enhances high-risk approvals with verified contact data
• Reduces call center handle times and operational costs
• Supports vendor consolidation and streamlined workflows
• Enables proactive fraud prevention and identity assurance

Benefits

• Increased accuracy of consumer contact data
• Improved customer satisfaction and engagement
• Lower fraud rates and reduced identity risk
• Enhanced operational efficiency and reduced manual processes
• Faster servicing and reduced friction in customer interactions
• Stronger trust and safety in customer relationships
• Immediate ROI through cost savings and improved performance