Provation® Patient Experience Survey is a fully automated solution designed to collect and report patient feedback specific to anesthesia care. It supports anesthesia groups in capturing quality measure AQI 48: Patient-Reported Experience with Anesthesia. With mobile access and pre-built questions, the survey is simple to implement and manage, encouraging high response rates and delivering actionable insights without burdening patients or staff.

Features

• Automated Survey Delivery:
  • Surveys sent via text and email.
  • No additional training required for staff.
• Mobile Access:
  • Patients can complete surveys on mobile devices.
• Pre-Built Questions:
  • Standardized questions aligned with AQI 48.
  • Includes rating scales and open comment fields.
• Real-Time Feedback Reports:
  • Immediate access to survey results and analytics.
• Non-Conflicting with CAHPS:
  • Designed to complement, not replace, facility CAHPS surveys.
• Easy Implementation:
  • Simple setup and management for anesthesia groups.

Benefits

• Improve Practice Performance:
  • Use patient feedback to enhance care delivery and provider communication.
• Support Negotiations & Reimbursement:
  • Demonstrate value to payers and partners using real patient data.
• Real-Time Monitoring:
  • Track provider care, patient outcomes, and experience instantly.
• Benchmarking:
  • Compare performance against national NACOR data.
• Quality Improvement:
  • Leverage insights for internal initiatives and compliance.