Run day-to-day hotel operations effortlessly

Protel Cloud PMS is the trusted provider that helps hotels manage reservations, billing, maintenance, reporting, analytics, and more. Streamline operations, improve the guest experience, and generate new revenue streams with a single, flexible partner for PMS.

Manage day-to-day operations with ease Traditional PMS’ can be complex and require hours of training. Protel Cloud PMS is user-friendly allowing your front desk staff to organise and execute check-in, check-out, billing, and housekeeping tasks. Even if your staff don’t have prior experience using a PMS, Protel Cloud PMS is intuitive and easy to adopt.

• Save time with core operational processes at your fingertips
• ​​​​​​​Quickly operate the PMS, regardless of technical expertise

Equip staff to work securely from any location Protel Cloud PMS is a cloud-native PMS by design, securing your most prized assets, while empowering staff with better and more convenient work experiences, as they can manage the PMS from anywhere.

• Operate the PMS with agility and reliability (vs on-prem)
• Improve cost efficiency with no need for upfront costs of hardware
• Protect operations with advanced security by AWS

Cut the 8-12 hours time wasted on manual reconciliations Hotels waste hours per week on the manual reconciliation of payments. Protel Cloud PMS unifies with full-stack payments seamlessly to replace these inefficiencies with one partner for better efficiency and profitability. On top of that, generate additional revenue streams through integrated currency services.

• Save time and reduce errors by automating payment workflows
• Work with one provider for PMS and payments
• Leverage reliable and credible payment partner for hospitality

Features

• Cloud-Native Operations: Manage check-ins, billing, and housekeeping from anywhere with secure AWS-backed infrastructure.
• Integrated Payments: Eliminate manual reconciliation with full-stack payment integration and dynamic currency conversion.
• Guest Experience Tools: Enable smooth online booking, self-service check-in, and personalized payment options.
• 1,100+ Integrations: Connect with CRM, revenue management, BI tools, and more for a tailored tech stack.
• Multi-Property Support: Centralize control across franchises and locations with scalable architecture.