ServiceNow's Project Portfolio Management (PPM) is a comprehensive software solution designed to provide organizations with complete visibility into all types of work, including traditional, agile, and hybrid methodologies. This tool enables businesses to balance their capacity against demand and optimize their project portfolios to achieve maximum business value. PPM helps align portfolio strategy, investments, and team structures with business goals, allowing for flexible planning and faster delivery of projects.

Key Features

Roadmap Planning Align teams and investments with business goals

• Top-down planning approach
• Strategic alignment of resources

Project Workspace Intuitive interface for project management

• Modern and user-friendly UI
• Efficient work definition, planning, and management

Resource Management Comprehensive resource allocation and tracking

• Manage resource availability and allocations
• Track assignments and actuals across all work

Portfolio Workbench Centralized view of portfolio elements

• Visualize demands, projects, resources, and costs
• Plan and track portfolio progress in one place

Benefits

Value-Driven Outcome Management Align portfolio strategy with business objectives

• Meet business goals through strategic investments
• Optimize team structures for maximum value

Flexible Planning Adapt to changing business environments

• Quickly adjust plans and refocus teams
• Continuous prioritization of projects

Accelerated Delivery Implement and innovate faster

• Rapid implementation in weeks
• Seamless upgrades for continuous innovation

Hybrid Work Management Support for various work methodologies

• Manage traditional and agile work methods
• Increased visibility across all project types