Overview

OpenReplay is a digital experience analytics platform that records and replays high-fidelity user sessions (clicks, scrolls, inputs) and pairs visual session replays with technical context — console logs, network requests, errors, performance metrics, and application state. It is built for teams that need fast reproduction of issues, richer qualitative insights than pure analytics, and strict data control via self-hosted or dedicated deployments. Key capabilities include session replay, developer DevTools, product analytics (funnels, journeys, heatmaps), co-browsing, mobile SDKs, and integrations with observability and issue-tracking tools.

Features and Capabilities

• Session replay: Replay every click, scroll, and user interaction in high-fidelity replays to spot hesitations, rage clicks, and UX friction.
• Developer DevTools: Access console logs, network activity, JavaScript errors, and application state alongside visual replays to find root causes without switching tools.
• Product analytics: Funnels, journey analysis, and heatmaps that connect quantitative metrics to session replays so teams see why conversion or drop-off happened.
• Performance & error context: Capture performance metrics and resource/network details together with replays for faster debugging and triage.
• Privacy & data control: Self-hostable or dedicated cloud deployment options with PII masking, automatic redaction, and configurable sanitization to meet GDPR, SOC2, and other compliance requirements.
• Mobile support: Native SDKs for iOS and Android to capture mobile app experiences with the same level of detail as web sessions.
• Integrations & APIs: Plug-and-play integrations with issue trackers, monitoring tools, and analytics platforms; API access for custom workflows.
• Co-browsing: In-app co-browsing support to assist users live by following their session context.
• Self-host benefits: Full data sovereignty (on-prem, private cloud, or dedicated instance) enabling strict security controls and reduced third-party sharing.