Process Monitor is a monitoring tool developed by Hubject to support Charge Point Operators (CPOs) and eMobility Service Providers (EMPs) in managing their daily operations within the Hubject eRoaming network. It offers detailed insights into every process and transaction, categorized by OICP calls, enabling users to monitor, troubleshoot, and optimize their eRoaming activities efficiently.

Features

• Detailed Process Information: Displays comprehensive data for every eRoaming transaction, categorized by OICP call type.
• Operational Monitoring Support: Designed to ease operational efforts by centralizing relevant data in one interface.
• Error Tracking: Helps pinpoint specific calls that failed, allowing for immediate issue resolution.
• Data Export & Filtering: Users can sort, filter, and export transaction data for further analysis or reporting.
• User-Friendly Interface: Simplifies the monitoring process with intuitive navigation and structured data presentation.
• Integration with HBS Portal: Seamlessly connects with Hubject’s backend systems for real-time data access.

Benefits

• Improved Operational Efficiency: Centralized monitoring reduces time spent on troubleshooting and enhances workflow management.
• Faster Issue Resolution: Immediate visibility into failed calls enables quick identification and correction of errors.
• Enhanced Transparency: Provides a clear overview of all eRoaming transactions, improving accountability and performance tracking.
• Customizable Data Views: Sorting and filtering options allow users to tailor the data to their specific needs.
• Scalable for Growth: Supports expanding networks and increasing transaction volumes without compromising usability.
• Onboarding Simplicity: Easy setup process—sign up, connect, and start monitoring transactions instantly.