Process Insights

Look into the future! Analyze trends and predict the impact of strategic changes within your enterprise using our process insights tool. Uncover business risks and bottlenecks by evaluating historical data and creating real-world, industry-standard simulations.

Features

• What-if Scenarios and Analysis - Historical data analyzer for identifying bottlenecks, delayed activities, and demand spikes - Industry-standard simulator for analyzing potential outcomes
• Configurable Simulations - Web-based interface for creating real-world scenarios - Preemptive reconfiguration of processes to deliver better business values
• Heatmaps, Reports, and Drilldowns - Color-coded heatmaps and summarized reports for various KPIs - Process- to activity-level drilldowns and advanced visualization
• AI-driven Forecasting and Analytics - Workload and completion time predictions based on past data - “Best course of action” suggestions to meet the desired process KPIs - Better resource utilization through recommended resource allocation, resulting in cost-effectiveness and reduced turnaround times
• KPI Monitoring and SLA Adherence - Monitoring of process and activity-level KPIs, including the percentage of SLAs met, average TAT, and resource usage - Adherence with process and activity-level SLAs with real-time visualization and optimization
• Comprehensive Analysis - Time trend analysis for complete monitoring of processes - Root cause analysis by deep diving into reports