Hyland's process automation platform is an intelligent system designed to streamline business operations by digitizing processes, optimizing workflows, and enabling teams to work more efficiently with the best available information. The solution aims to speed up processes, reduce bottlenecks, and enhance both user and customer experiences through intelligent automation.

Key Features

Content Routing and Sharing Automatically directs relevant content to appropriate workflows or individuals for review, approval, and other business tasks.

• Streamlines document flow
• Ensures timely processing of information

Workflow Automation Utilizes an intuitive drag-and-drop workflow designer and business logic to optimize manual tasks and data flows.

• Simplifies process design
• Reduces manual intervention

Robotic Process Automation Leverages bots to automate high-volume, repetitive, rules-based tasks.

• Improves data processing efficiency
• Reduces human error in routine tasks

Benefits

Increased Efficiency Speeds up processes and reduces bottlenecks in operations.

• Faster turnaround times
• Improved resource allocation

Enhanced User Experience Provides tools like automated queue management, alerts, and reminders to manage workloads effectively.

• Better task prioritization
• Improved user productivity

Improved Decision Making Offers self-service reporting dashboards for process insights and performance visibility.

• Data-driven decision support
• Comprehensive view of process performance