Process Automation Designer is a powerful no-code solution that allows organizations to create, manage, and automate complex cross-enterprise workflows. As part of the ServiceNow Now Platform, it empowers process owners to build sophisticated processes without writing a single line of code, reducing the burden on developers and accelerating workflow delivery.

Key Features

Single-pane organization Simplified management of no-code application development activities

• Kanban-style board for organizing workflows
• Centralized view of all processes and flows

Easy integrations Seamless connection with third-party applications

• Out-of-the-box Integration Hub spokes
• Integration with popular business applications

Activities Flexible process creation and management

• Stacking activities to create new processes
• Copying definitions to create complex process variants

Triggers Customizable process initiation

• Pre-built triggers for common scenarios
• Option to create custom triggers

Benefits

Power rapid automation Streamline workflow creation across the enterprise

• No-code solution for process owners
• Quick implementation of complex cross-enterprise workflows

Take the pressure off developers Reduce reliance on technical resources

• Connect disparate workflows and components
• Create end-to-end processes without coding

Boost agent efficiency Improve task management and visualization

• Simple, task-oriented view for agents
• Intuitive interface for complex processes

Deliver workflows faster Accelerate process automation

• Pre-built playbooks from the ServiceNow store
• Rapid implementation of common processes