Problem Solver by Omnex Systems is a comprehensive solution designed to streamline corrective and preventive action (CAPA) processes across industries. Built for organizations that prioritize quality and continuous improvement, Problem Solver enables teams to identify, analyze, and resolve issues efficiently using structured methodologies such as 8D, root cause analysis, and risk-based approaches. The platform supports compliance with global standards and integrates seamlessly with enterprise systems to enhance collaboration and transparency.

Features and Benefits

Manage Problems and Incidents

• Problem-solving software is an effective problem solving tool that allows you to standardize the problem management workflow.

Problem Solving Approaches

• Respond to customers in preferred formats, including 8D, 7D, FRA/PRR/PSD, CAR, L0, Advanced CAR, or “Just-do-it” formats defined by the customer. There are many versions of 8D available to support your 8D formats.

Supplier Corrective Action

• Empower suppliers to complete supplier corrective action.

Track Closure of Investigations

• Define timelines and metrics for problem resolution from the problem itself to containment, correction, corrective action, and reporting all the way to closure.

Problem Solving Tools

• Utilize 5Why, Is/Is Not, 5W2H, Cause and Effect Diagram (Ishikawa/Fishbone) seamlessly.

Escalation to Closure

• Allows escalation to ensure effective closure.

Linkage to FMEA

• Connect 8D/Problem Solving to FMEA, linking detection to prevention. Connect 8D/Problem Solving to FMEA by allowing to open a concern directly from FMEA/ Potential Failure mode column and in the end, linking the root causes, Detection and Prevention back in FMEA.