ServiceNow Privacy Management is a comprehensive SaaS solution designed to help organizations identify, manage, and mitigate privacy risks across their enterprise. It offers workflow automation capabilities to streamline privacy-related processes and ensure compliance with evolving global data privacy regulations.

Key Features

Privacy Case Management Efficiently handle privacy-related incidents

• Triage, investigate, and resolve privacy breaches
• Automate privacy incident risk assessment with RadarFirst integration

Agnostic Framework Flexible regulatory compliance management

• Import any privacy regulation into a common taxonomy
• Simplify policy and compliance management across various regulations

Control Testing Automation Proactive monitoring for compliance

• Replace point-in-time approaches with continuous monitoring
• Identify violations and respond faster to emerging threats

Smart Issue Management AI-powered issue resolution

• Use AI/ML to assign, group, and suggest remediation
• Reduce time spent on issue management from days to minutes

Privacy Impact Assessments Comprehensive data handling evaluation

• Assess how personal data is collected, used, accessed, shared, safeguarded, and stored
• Gauge privacy risks associated with data processing activities

Benefits

Support Privacy by Design Integrate privacy into daily operations

• Embed privacy management into regular workflows
• Make privacy a natural part of the enterprise fabric

Manage Risk and Compliance Real-time risk and compliance monitoring

• Identify risks, incidents, and compliance violations in real-time
• Implement continuous monitoring for improved risk management

Unify Governance Centralized privacy management

• Utilize a single platform for consistent cross-functional automation
• Leverage AI and machine learning for enhanced privacy governance

Build Trust Effective communication and data protection

• Support data protection across the enterprise and third-party entities
• Enhance stakeholder trust through robust privacy practices