PrimeCare is a pharmacy management system specifically designed for long-term care (LTC) and combo-shop pharmacies. It streamlines prescription processing, automates billing, and supports customizable workflows to improve operational efficiency. PrimeCare integrates with over 200 software interfaces, including eMARs, ePrescribing, and facility management systems, to ensure seamless data exchange and compliance with industry standards. The system features a robust billing matrix for automating price plans, charge accounts, and prescription rebills, ensuring accurate and efficient billing for both individual patients and entire facilities. PrimeCare’s Pharmacy at a Glance dashboard provides real-time visibility into prescription processing queues, helping staff prioritize tasks and identify workflow bottlenecks. The platform supports secure, HIPAA-compliant data management, customizable employee access controls, and off-site data backup. Additional features include therapeutic interchange plans, advanced reporting, short-cycle dispensing options, and WebConnect for improved facility-to-pharmacy communication. PrimeCare is scalable and flexible, supporting the unique needs of LTC pharmacies and helping them deliver superior patient care while maintaining regulatory compliance.

Key Features

Customizable Workflow & Automation Automates and optimizes pharmacy operations for LTC and combo-shop environments.

• Customizable workflow stations and task routing
• Automated refill reminders and prescription processing

Advanced Billing Matrix Automates complex billing scenarios for facilities and patients.

• Price plan automation and charge account management
• Prescription rebills and detailed aging reports

Facility Communication & Integration Enhances data exchange and collaboration with care facilities.

• WebConnect for real-time clinical data access
• Integration with 200+ interfaces, including eMARs and ePrescribing

Pharmacy at a Glance Dashboard Provides real-time operational insights and queue management.

• Color-coded thresholds for task prioritization
• Comprehensive overview of prescription processing

Regulatory Compliance & Security Ensures HIPAA compliance and secure data management.

• Customizable employee access controls
• Secure off-site data storage and daily backups

Therapeutic Interchange & Clinical Tools Supports clinical decision-making and care coordination.

• Therapeutic interchange plan management
• Pharmacist eCare Plan documentation and exchange

Benefits

Operational Efficiency Streamlines daily pharmacy tasks and reduces administrative burden.

• Automated workflows and billing processes
• Time savings for staff and improved service speed

Improved Facility Collaboration Facilitates seamless communication and data sharing with LTC facilities.

• Real-time access to clinical and care data
• Enhanced coordination for medication administration

Regulatory Compliance Supports audit readiness and industry compliance.

• Accurate, audit-ready records
• Secure, HIPAA-compliant data management

Business Growth & Scalability Adapts to the needs of growing or multi-site pharmacies.

• Scalable architecture for various pharmacy sizes
• Integration with a wide range of third-party systems