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Pre Issuance Verification Calls( PIVC)Artivatic

Pre-Issuance Verification: AI-driven video and call verification to validate applicants and reduce issuance risk.

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Product details

Overview

Artivatic’s Pre-Issuance Verification (PIVC) is a module within Artivatic’s insurtech platform that digitises and automates the pre-issuance verification step used by insurers and agents. It captures and analyses recorded video/verbal interactions and associated metadata to confirm applicant identity, application details and detect anomalies (fraud, spoofing, mismatched information) before policy issuance — reducing manual work, issuance risk, and early-claim exposure.

Features and Capabilities

  • Core Functionality: Provides video-based digital verification for agents to confirm applicant identity and application data using recorded/verifiable video or call sessions.
  • Identity & Data Validation: Performs automated checks against supplied application fields (name, DOB, policy details) and verifies that spoken information matches recorded inputs.
  • Fraud & Spoof Detection: Analyses voice/video signals for indicators of impersonation, lip-sync, or deepfake/spoof attempts to flag suspicious sessions.
  • Recording & Audit Trail: Stores time-stamped recordings and metadata to create an auditable evidence trail for compliance and dispute resolution.
  • Integration & API: Integrates as a module within Artivatic’s platform and exposes APIs for embedding into insurer onboarding/agent systems, fitting into a larger AI insurtech stack.
  • Operational Efficiency: Reduces manual verification time for field agents and underwriting teams by automating routine verification steps and surfacing only exceptions for human review.
  • Privacy & Security Controls: Built to comply with data-security certifications and standards with emphasis on enterprise-grade security controls.
  • Use Cases: Suitable for life and health insurance pre-issuance calls, agent onboarding, digital KYC/video KYC, and anti-fraud pre-screening prior to policy issue.
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