Overview

DrChrono Practice Management is a cloud-based, integrated practice administration layer built to work with DrChrono’s EHR and billing tools. It centralizes appointment scheduling, automated reminders, patient check-in (including kiosk/iPad workflows), payments and front-desk operations — all accessible on iPad, iPhone and web. The platform emphasizes mobile access, automation to reduce administrative burden, and integration with eligibility checks, payment processing and patient intake to streamline revenue and patient flow.

Features and Capabilities

• Scheduling & Appointments: Flexible appointment profiles, color-coded appointment types, externalizable calendar widget for website-based booking, virtual queue visibility, and online scheduling for patients.
• Patient Check-In & Intake: Electronic patient check-in (iPad kiosk or online), pre-visit forms and e-signatures so patients complete paperwork before arrival.
• Reminders & No-Show Reduction: Automated email / SMS / phone reminders configurable by appointment type to reduce cancellations and no-shows.
• Payments & Billing Front-End: Save card on file, accept mobile/swipe payments at point of care, capture co-pays during check-in, and integrate with DrChrono Payments.
• Real-Time Insurance Eligibility: Instant insurance eligibility checks (deductible, copay, pre-auth needs) at scheduling or check-in to reduce claim denials.
• Workflow Automation: Task scheduling, automated staff workflows and setup of appointment-specific defaults to streamline front-desk work.
• Mobile-First Access: Full functionality on iPad and iPhone with the company marketed as a leading mobile EHR experience.
• Support & Onboarding: Dedicated implementation specialist, data migration assistance (no additional cost for transferring prior EHR data), and training resources/videos.
• Extensibility & Marketplace: Open API and partner marketplace to add third-party scheduling, RPM, reputation management and other niche integrations.