Health iPASS Post-Visit is a cloud-based solution designed to automate and simplify the patient billing and payment process after a healthcare visit. The platform electronically bills patients after claim adjudication, sends automated reminders via email, SMS, and voice, and enables secure payments through text-to-pay, email-to-pay, and a self-service online portal. Patients can pay balances using their preferred method, including Apple Pay, Google Pay, or card-on-file, and receive digital receipts in real time. The system supports flexible payment plans, auto-debits, and integrates with practice management systems to ensure accurate, real-time posting of payments. By digitizing post-visit workflows, Health iPASS helps healthcare providers increase collections, reduce administrative burden, and enhance patient satisfaction through convenient, transparent, and secure payment options.

Key Features

Automated Electronic Billing Sends electronic bills to patients after claim adjudication.

• Daily or weekly billing cycles
• Reduces manual billing tasks

Auto-Debit Patient Balances Automatically collects patient balances using card-on-file.

• Notifies patients of new charges
• Ensures quick and accurate payment collection

Customizable Bill Reminders Delivers unlimited reminders via email, SMS, and voice.

• Customizable templates
• Reduces missed payments and follow-up workload

Text-to-Pay / Email-to-Pay Enables secure payments directly from mobile devices.

• Supports Apple Pay, Google Pay, and major cards
• Increases payment convenience and speed

Smart Online Bill Pay Portal Provides a self-service portal for online payments.

• Accepts both paper and electronic bills
• Allows patients to choose preferred payment method

Digital Receipts Automatically delivers detailed receipts via email.

• Real-time confirmation of payments
• Enhances transparency for patients

Flexible Payment Options Offers installment plans and automated notifications.

• Patients can pay balances in easy installments
• Payments are re-verified and posted to practice management system

Post-Visit Surveys Collects patient feedback after visits.

• Improves patient experience and service quality
• Gathers actionable insights for providers

Benefits

Increased Revenue Collection Automates and accelerates patient payment collection.

• Reduces accounts receivable and bad debt
• Improves overall financial performance

Enhanced Patient Experience Provides convenient, transparent, and flexible payment options.

• Reduces billing confusion and frustration
• Increases patient satisfaction and loyalty

Operational Efficiency Streamlines billing and payment workflows.

• Minimizes manual administrative tasks
• Integrates with practice management systems for real-time updates

Improved Compliance & Security Ensures secure, PCI-compliant payment processing.

• Protects sensitive patient financial data
• Reduces risk of data breaches