Health iPASS Point-of-Service is a cloud-based solution designed to streamline in-clinic patient check-in and payment collection. The platform enables patients to complete check-in in as little as 60 seconds using tabletop kiosks or tablets, confirm demographics and insurance, and securely pay copays, prior balances, and out-of-pocket estimates. Health iPASS supports card-on-file collection, allowing for automatic residual balance charges with a single card swipe. The system integrates with practice management and EHR systems for real-time updates and offers automated eBills, eStatements, text-to-pay, and an online payment portal for post-visit payments. By digitizing and automating point-of-service workflows, Health iPASS reduces administrative burden, increases payment transparency, and improves both patient and provider experience.

Key Features

Rapid In-Clinic Check-In Enables 60-second patient check-in using kiosks or tablets.

• Patients confirm demographics, insurance, and contact info
• Reduces wait times and manual paperwork

Cost-of-Care Estimates Provides real-time out-of-pocket and prior balance estimates.

• Increases payment transparency for patients
• Supports upfront and accurate collections

Secure Payment Collection Facilitates collection of copays, deposits, and balances at the point of service.

• Accepts credit/debit cards, ACH, and card-on-file
• PCI-compliant payment processing

Card-on-File & Automated Payments Stores payment information for future and residual balance charges.

• Enables automatic post-visit payments
• Reduces missed payments and billing delays

Practice Management & EHR Integration Synchronizes data in real time with existing systems.

• Updates schedules, payments, and patient records
• Minimizes manual reconciliation

Post-Visit Payment Options Offers multiple ways for patients to pay after leaving the clinic.

• Automated eBills, eStatements, text-to-pay, and online portal
• Enhances patient convenience and collection rates

Benefits

Improved Patient Experience Simplifies and accelerates the check-in and payment process.

• Reduces wait times and paperwork
• Increases payment transparency and convenience

Operational Efficiency Automates administrative tasks and payment collection.

• Minimizes staff workload and errors
• Streamlines revenue cycle management

Increased Revenue Collection Captures payments at the point of service and post-visit.

• Reduces accounts receivable and bad debt
• Supports higher collection rates

Enhanced Security & Compliance Ensures secure, PCI-compliant payment processing.

• Protects patient financial data
• Reduces risk of data breaches