PocketFlights is a mobile flight information display system that delivers real-time, personalised flight updates and notifications to passengers’ smartphones. By scanning a QR code, passengers access accurate and up-to-date flight information—such as boarding times, gate changes, delays, and cancellations—without needing to download an app or share personal data. This solution integrates seamlessly with airport systems, ensuring information consistency and reliability, even during network disruptions, and supports improved passenger flow and operational efficiency.

Key Features

Real-Time Flight Updates Delivers immediate and accurate flight information.

• Boarding times, gate changes, delays, and cancellations.
• Automatic data updates from airport systems.

QR Code Access Enables instant access without app installation.

• No need for passengers to download or register.
• Quick and easy access via QR code scan.

Personalised Notifications Keeps passengers informed throughout their journey.

• Opt-in for real-time push notifications.
• Customised alerts for individual flights.

Seamless System Integration Ensures data consistency and reliability.

• Integrates with Flight Information Display Systems (FIDS).
• Bidirectional data exchange with airport critical systems.

Device and Network Resilience Maintains service during disruptions.

• Accessible from any device, anywhere in the airport.
• Minimises impact of power or network outages.

Operational Flexibility Supports continuous improvement and scalability.

• System upgrades with no user impact.
• Adaptable architecture for future enhancements.

Benefits

Enhanced Passenger Experience Reduces stress and improves airport navigation.

• Passengers receive timely updates, reducing anxiety.
• Freedom to explore airport amenities without missing information.

Operational Efficiency Optimises passenger flow and airport operations.

• Reduces crowding at information boards.
• Improves boarding processes and crowd management.

Increased Non-Aeronautical Revenue Encourages passenger engagement with airport services.

• Passengers more likely to shop and dine when well-informed.
• Supports airport revenue growth beyond flight operations