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Plivo AI Agent PlatformPlivo

At the heart of our business is the Plivo AI Agent Platform - built to create autonomous communication agents that go beyond traditional messaging. These agents understand, act, and deliver outcomes at scale, helping businesses modernize customer support, streamline transactional flows, and drive meaningful customer engagement with intelligence and automation.

Vendor

Vendor

Plivo

Company Website

Company Website

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Product details

AI Agents that handle your conversations just like humans

Build, train, and manage conversational AI agents that answer calls with lifelike speech, and extend the same intelligence to SMS, WhatsApp, and chat from a single, scalable platform.

Go Live with AI Agents in Minutes

With Plivo’s guided setup, you can build, test, and launch production-ready agents, without code or complexity.

  • **Describe your use case: **Share what you want your agent to do. Vibe understands your intent and gets to work.
  • **Let Vibe Agent build the flow: **Vibe connects the dots - setting up actions, triggers, and integrations automatically.
  • **Review and launch: **Test the experience, make quick tweaks, and deploy your agent across channels with a single click.

Everything You Need to Build and Launch AI Agents Whether you're a product owner or a developer, building with Plivo is effortless.

Build Agents Your Way

  • **Describe your use case: **Just prompt what the agent should do and the vibe builder automatically builds the agent for you.
  • **Works with your tools: **Connect to Shopify, Calendly, Zendesk, and more right away.
  • **Edit without code: **Use a simple drag-and-drop interface to customize flows.

Voices That Feel Real

  • **Human-like, not robotic: **Voices sound natural and fluid. No awkward pauses or flat tones.
  • **Multilingual by default: **Speak 10+ languages and accents. No extra setup.
  • **On-brand tone: **Control style, pace, and emotion. Stay consistent.

A Full-Stack Platform for Building AI Agents

  • **Built-in telephony and phone numbers: **Provision numbers and handle calls without third-party providers.
  • **Multi-channel support: **Serve customers on voice, SMS, WhatsApp, and chat from one platform.
  • **Multimodal AI: **Generate and process audio, images, and text for richer interactions.

Features

  • No-Code Agent Builder: Design conversation flows visually using drag-and-drop tools—no programming required.
  • Multichannel Deployment: Launch agents across voice, SMS, WhatsApp, and web chat from a single platform.
  • AI Co-Pilot (Vibe): Generate agent flows using natural language prompts for rapid setup.
  • Knowledge Base Integration: Power responses using internal documents and FAQs for accurate answers.
  • Human Escalation & Routing: Seamlessly transfer conversations to human agents based on skills, availability, or escalation rules.
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