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PlatformIndeemo

Empower in‑the‑moment video ethnography: real‑life feedback at scale, powered by mobile and AI.

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Product details

Overview

Indeemo is an AI-powered, mobile-first qualitative research platform that enables teams to capture authentic, context-rich insights through in-the-moment video, image, screen recording, and text submissions. It supports fast participant recruitment from a global panel of over 3 million (or bring your own), seamless task design and flexible delivery, and rapid analysis at scale using generative AI, transcription, translation, and visual highlight reels. Indeemo’s timeline-style dashboard promotes collaboration across stakeholders and ensures enterprise-grade security with ISO 27001, HIPAA, and GDPR compliance.

Features and Capabilities

  • Mobile-first Design & In‑moment Capture: Participants use the Indeemo app to upload videos, photos, screen recordings, or text anytime, anywhere—delivering real-time, context-rich feedback that avoids post-rationalization bias.
  • Flexible Task Structures: Tasks can be delivered All At Once, Scheduled, Sequential, or in a Hybrid sequence, allowing tailored research designs from diary studies to complex multi-step ethnographies.
  • Fast Recruitment & Reward Management: Recruit B2C and B2B respondents within hours from a 3 million+ global panel (or use your own), with automated consent and incentive management via self-service dashboard or supported by a Research Ops team.
  • AI‑Driven Analysis & Transcription: Automatically transcribe, translate (25–30+ languages), index and analyze submissions using generative AI, OCR, and keyword extraction—drastically reducing analysis time and surfacing thematic insights quickly.
  • Interactive Dashboard & Highlight Reels: Researcher dashboard presented in a Pinterest-style layout where teams can view content, probe responses with social-media-style comments/push notifications, and create video highlight reels to engage stakeholders.
  • Journey Mapping & Visual Insights: Automatically generates multimedia customer journey maps from respondent activity, visualizing highs/lows and context for decisions with videos/screenshots attached.
  • Enterprise-grade Security & Compliance: ISO 27001 certified, HIPAA- and GDPR-compliant; includes privacy features like participant anonymization and facial blurring to meet enterprise and government standards.