Overview

Tiny (branded today as Olist Tiny) is an integrated ERP and commerce operations platform designed to centralize and automate the retail and e-commerce workflows of small and medium merchants. It combines order and stock synchronization across marketplaces and e-commerce platforms, invoicing and fiscal automation, point-of-sale capabilities, a payments/digital account feature, shipping and freight integrations, and a hub of third-party connectors so sellers can manage online and physical store sales from a single control plane. The product emphasizes marketplace integrations, automated fiscal documents, inventory unification, and operational automation for merchants growing across multiple channels.

Features and Capabilities

• Core ERP & Order Flow: Centralized order intake, automated invoice (NF-e / NFS-e) issuance, order-to-shipment flow and minute-level order updates across channels; automated financial reconciliation follows orders through to payment/settlement.
• Inventory & Catalog Management: Unified stock across PDV (POS), marketplace and e-commerce channels; bulk product import/price updates; low-stock alerts and serial number control for traceability.
• Marketplace & Channel Integrations: Prebuilt connectors to major Brazilian marketplaces and e-commerce platforms (40+ integrations), enabling listing replication, stock sync and sales centralization.
• Hub of Integrations & Logistics: Integration hub to connect freight carriers, shipping label printing, mass label generation and freight cost quotation to optimize fulfillment and reduce shipping costs.
• Finance & Payments (Conta Digital): Native digital account functionality to issue boletos, PIX transfers and perform bank reconciliation; payment features aimed at simplifying cashflow for sellers.
• PDV (Point of Sale): POS module with pre-sale and integrated payment flows for physical stores, tied into the same inventory and financial control as online channels.
• Reporting & Fiscal Compliance: Reporting dashboards for sales and finance, and automated issuance of required fiscal documents per Brazilian tax rules, reducing manual fiscal effort.
• Extensions & Ecosystem: Ability to extend base ERP with marketplace-focused tools (gallery image manager, variation grids, compatibility tables for automotive parts, tags and product recommendations).
• Customer Communications & After-sales: Built-in tools to send emails/messages to customers and respond to marketplace enquiries from within the platform.
• Targeted Solutions by Category: Preconfigured templates/features for verticals like fashion, home & decor, auto parts, electronics and food & beverage to speed onboarding and adapt workflows.