Overview

Whispir is a cloud-based communications platform that enables businesses to send messages via SMS, email, voice, WhatsApp, social and web notifications. It supports designing drag-and-drop campaigns, automating workflows, and providing real-time insights into audience engagement. Trusted by organisations across government, healthcare, finance, logistics and more, Whispir empowers both small and large teams to orchestrate personalised communications efficiently.

Features and Capabilities

• **Channels Supported: **Supports SMS, email, voice messaging, WhatsApp, video and social media — all through a unified interface.
• **Message Builder: **Drag-and-drop editor with over 60 customizable templates for forms, surveys, campaigns and alerts. Quickly create branded, responsive messages.
• **Automated Workflows: **Create scenario-based triggers and multi-step journeys — e.g., send confirmation after form submission or follow-up SMS after specific keywords.
• **Reporting: **Real‑time analytics tracking delivery, engagement, device use and recipient behavior. Helps optimise campaigns and predict outcomes.
• **Pay by Text: **Enables secure SMS-based payments, enabling 85 % faster payments and streamlined user engagement.
• **API & Integrations: **Offers robust REST API and developer tooling with OpenAPI support for automation and integration into existing systems.
• **Contact & Distribution Management: **Organize contact lists, upload CSVs, manage distribution lists and engage two-way conversations.
• **Security & Compliance: **Enterprise-grade data privacy, information security, geofencing, and compliance across regulated industries.