Overview

Betterworks is a continuous performance management platform designed to replace static annual reviews with an ongoing system that connects goals, conversations, feedback and analytics across the organization. The platform helps organizations align individual and team objectives to company strategy, enables frequent structured check-ins and peer feedback, supports fair calibration and review processes, and uses AI assistance to reduce administrative work and improve the clarity of manager communications. It targets HR and people-ops teams looking to increase manager effectiveness, employee engagement and measurable business impact.

Features and Capabilities

• Goals & OKRs: Continuous goal setting, alignment, progress tracking, and roll-up to strategic company objectives; supports OKR frameworks and goal hierarchies.
• Conversations & Check-ins: Structured 1:1s and recurring check-ins with prompts, agendas, and action items to make development conversations routine.
• Performance Reviews: Flexible review workflows that replace rigid annual reviews with continuous evaluation, configurable rating scales, and manager guides.
• Feedback & Recognition: Real-time peer feedback, praise, and asynchronous comments to surface achievements and coaching opportunities.
• Calibration & Talent Review: Tools for equitable calibration, talent pools, and promotion/succession decision support to reduce bias in scoring.
• AI Assistance: AI features that draft comments, summarize feedback, detect alignment issues, and assist managers in writing clearer performance narratives.
• Analytics & Reporting: Dashboards and metrics that show goal progress, engagement signals, review outcomes, and trends to drive people decisions.
• Employee Engagement: Pulse surveys and engagement measurement integrated with performance data to identify retention risks and development needs.
• Integrations & Workflow: Connectors to common workplace tools (e.g., chat and calendar platforms), single sign-on, and HRIS/HCM integrations so performance flows inside existing workflows.
• Security & Compliance: Enterprise security controls, access management, and data protections suitable for multi-national deployments.
• Scalability & Configurability: Configurable templates, role-based permissions, and multi-company/region support for large, distributed organizations.
• Implementation & Support: Professional services, success managers, and resource libraries to guide rollout and adoption.