PetScreening offers a specialized solution for property managers to streamline and validate reasonable accommodation requests for assistance animals, including service animals and support animals. Developed by property managers for property managers, the platform provides a secure and robust process to review these requests, with no cost to the individual submitting the request. The service aims to stop fraudulent or insufficient requests by having an Assistance Animal Review Team contact healthcare providers to affirm documentation authenticity. This proprietary screening platform adds a layer of protection through a standardized workflow that records all interactions and decisions, ensuring adherence to HUD and FHAct guidelines. The system offers permission-based access to sensitive health documents, allowing property managers to control who can view confidential information. PetScreening helps reduce the risk of discrimination claims by ensuring that the review process is managed by a legal team and reviewers who understand and adhere to federal guidelines. The process involves request submission, review by the in-house team, and a shared recommendation with both the requester and the property manager. This solution helps property management firms manage their assets effectively while minimizing liability.

Features & Benefits

• Assistance Animal Request Validation: Reviews reasonable accommodation requests for assistance animals, including service and support animals.
• Healthcare Provider Verification: Contacts healthcare providers to affirm the authenticity of submitted documentation.
• Standardized Review Process: Utilizes a proprietary screening platform and workflow to ensure consistent and documented reviews.
• Liability Reduction: Helps property managers avoid discrimination claims by adhering to HUD/FHAct guidelines with a legal team's oversight.
• Secure Document Management: Provides permission-based access to confidential health-related documents.