Personetics Engage

Personetics Engage is an AI-powered solution that delivers real-time, personalized financial insights to banking customers. It transforms transactional and behavioral data into proactive guidance, helping users manage their finances, avoid fees, and achieve financial goals. Engage enables banks to become trusted advisors by offering contextual, relevant, and timely support across digital channels.

Features

• Real-time data analysis and insight generation
• Proprietary learning algorithm for insight prioritization
• Pre-built library of financial insights and advice
• Personalized alerts for spending patterns, fees, and unusual activity
• Contextual product recommendations based on user behavior
• Automated actions to support financial goals
• Multi-channel delivery across mobile, web, and email
• Support for small business and retail banking segments

Capabilities

• Analyze individual financial behavior and anticipate needs
• Deliver insights based on relationships, transactions, and location
• Evaluate real-time eligibility for financial products and services
• Trigger insights dynamically based on current activity
• Customize content and calls to action for different customer segments
• Integrate seamlessly into existing digital banking platforms
• Support proactive engagement strategies and financial wellness programs

Benefits

• Strengthens customer engagement and loyalty
• Enhances financial wellness and literacy
• Reduces customer service inquiries through proactive support
• Increases product adoption and cross-sell opportunities
• Positions banks as trusted financial partners
• Improves operational efficiency with automated insights
• Accelerates time-to-market for personalized experiences