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Personalized Search and DiscoveryAlgonomy

Enhances eCommerce product discovery with AI-powered personalized search, improving conversions and customer engagement.

Product details

Algonomy's Personalized Search and Discovery engine transforms product discovery for customers by providing a self-learning, AI-driven search experience. It personalizes search results from the initial click, continuously improving based on real-time shopper behavior across recommendations and content. The platform leverages machine learning algorithms like 'Wisdom of the Crowd' for relevance even with imprecise queries, and integrates with ChatGPT to display related search results. It also offers predictive autocomplete and integrates informational content like brand videos and guides into search results. The solution is adaptable to B2B contexts, curating experiences based on contracted products, pricing, and preferences. Beyond search, it personalizes product listing and category pages, dynamically re-organizing products and facets. Users can customize attribute importance, utilize A/B testing, and employ self-service controls for manual merchandising, blacklisting, boosting, and more. The platform enriches product catalogs using LLMs to automatically add specific attributes and descriptions, ensuring customers find products meeting nuanced requirements. It provides deep insights into customer affinities and preferences to enhance personalization across search, recommendations, and content. Algonomy's Findability™ metric quantifies search performance by considering page views, bounce rates, click-throughs, and filter usage, aiding optimization for conversions and revenue. It supports near real-time catalog updates for accurate price and availability information. The system allows blending personalization, popularity, and business goals like merchandising and margin management through fine-grained controls, accessible to both technical and non-technical users.

Features & Benefits

  • Self-learning Search: Continuously improves search results based on real-time shopper behavior and AI algorithms.
  • Personalized Product Listing and Category Pages: Dynamically re-organizes products and facets to reduce decision fatigue and improve browsing.
  • AI-Powered Catalog Enrichment: Uses LLMs and ChatGPT to automatically enrich product catalogs with detailed attributes and descriptions.
  • Findability™ Metric: Quantifies search performance to optimize results for maximum conversions and revenue.
  • Near Real-time Catalog Updates: Ensures accurate and up-to-date product information, regardless of catalog size.