How It Works

Activate your dynamic service model

The beauty of dynamic service modeling—the practice of creating a service infrastructure model that stays up to date in real-time—is that it enables companies to be successful at both the macro and micro levels. At the macro level, the model provides a comprehensive mapping of every relationship and workflow in your IT ecosystem. At the micro level, you can leverage the model to create service health dashboards customized to users' roles, enabling them to quickly understand what's happening in their relevant areas and take action faster.

Set up your dashboards

You can get started immediately with out-of-the-box dashboard templates that are pre-trained for AI use cases and ready to use. You can further customize the dashboards using a library of configurable filters, tags, and annotations, as well as custom queries.

Gain clarity

Once your dashboards are up and running, teams will no longer need to switch between multiple applications or manually pull data to assess system health. Instead, they can rely on a single source of truth for quick insights into the business services that matter most to them. The user-centric experience translates to faster response times and happier customers.

4 Reasons You’ll Love It

No more static reports

Dashboards built from static reports quickly fall out of sync with reality, but dynamically updated dashboards are always on and reflective of what’s happening in your service environments at any given moment.

Easy visualization

Get an intuitive understanding of your business service health at a glance with dynamically updated red, yellow, and green health indicators.

Out-of-the-box dashboards

Choose from multiple ready-to-use dashboards that you can start using from day one (of course, you can also customize your own).

The intelligence you want (with no extra noise)

Anyone who needs a consolidated view of business data can get it in their own interactive, customizable dashboard.