Performance Manager is a component of the eviivo Suite tailored for hotels, vacation rentals, and B&Bs to simplify financial oversight and operational performance. It consolidates data from bookings, financials, room and property details, guest information, extras, payments, and OTA payouts to turn data into actionable insights. The built‑in Custom Report Writer lets users build reports from scratch with a drag‑and‑drop interface, share findings securely, and control access by role.

Real‑time dashboards present KPIs such as occupancy, average daily rate, RevPAR, seasonal demand, channel performance, and booking windows across any chosen period. The platform supports instant balances, end‑of‑day reporting, and easy export to Excel/CSV, with options to map transactions to general ledger codes and integrate with ERP systems. Invoices and taxes can be automated and adjusted with location‑, stay‑length, and occupancy rules, while a Cleaning Dashboard coordinates housekeeping and maintenance on the go. A broad suite of reports covers performance, payments, cash flows, bookings, and owner charges, all exportable for tax, finance, and owner communication needs.

Together with cross‑suite capabilities like Payment Manager and Guest Manager, Performance Manager provides a comprehensive, automated backbone for property operations—reducing admin time, improving accuracy, and keeping stakeholders aligned with timely, trustworthy data.

Features & Benefits

• Custom Report Writer: Extract and organise insights with a comprehensive, drag‑and‑drop tool to build tailored reports from bookings, financials, guest data, payments, and more; share securely with granular access control.
• Key Performance Indicators: Real‑time dashboards cover occupancy, ADR, RevPAR, booking windows, seasonal demand, and more, over any period you choose.
• Exception Management: Quick Views and an Action tab help monitor deposits due, no‑shows, special requests, and other urgent items.
• Instant Trial Balances: Map all transactions to chart of accounts and generate debit/credit balances instantly for selected periods; export to Excel/CSV or ERP.
• Cleaning Dashboard: Mobile‑friendly dashboard to coordinate housekeeping and maintenance tasks, with status updates and actionable instructions.
• Invoice & Tax Automation: Automated, customizable invoices and guest statements with configurable tax calculations and automatic adjustments; export to ERP.
• Accounting Integrations: Connect to Xero, QuickBooks or Datev; generate CSV exports and map transactions to general ledger codes.
• Vast Array of Reports: Track performance, payments, cash flows, bookings, owner fees, and more for one or multiple properties; export to Excel/CSV.