PeoplePassword is an on-premise, web-based self-service password reset (SSPR) solution designed for Active Directory (AD) users. Its primary purpose is to significantly reduce the volume of password reset and account lockout calls directed to the help desk or IT department, thereby freeing up valuable IT time and resources. The software empowers end-users to securely manage their own passwords and account unlocks through a reliable and intuitive web interface. It integrates seamlessly with Active Directory and offers robust multi-factor authentication (MFA) options, including email verification, SMS messaging, Authy Mobile app, and customizable challenge questions, ensuring enhanced security for the password reset process. PeoplePassword also supports integration with G Suite, allowing users to manage both AD and G Suite passwords from a single platform. The solution provides comprehensive reporting functionality to track usage and demonstrate return on investment, along with detailed record-keeping of user actions and configurable password expiration notifications. Built as an ASP.NET web application, it runs on Windows IIS web servers, ensuring a secure and controlled on-premise deployment.

Features & Benefits

• G Suite Integration
  • Allows users to reset passwords for both Active Directory and G Suite from a single interface.
• Simple & Unlimited Licensing
  • Offers perpetual and unlimited user licensing for cost-effective deployment.
• End-User Empowerment
  • Enables end-users to perform self-service password resets, changes, and account unlocks, reducing reliance on the help desk.
• Multi-Factor Authentication (MFA)
  • Supports various MFA methods including email, SMS, Authy Mobile app, and customizable challenge questions for enhanced security.
• Responsive User Interface
  • Provides a consistent and accessible user experience across web, mobile, and desktop devices.
• Automatic Enrollment
  • Automates user enrollment for those utilizing email, SMS, or Authy verification methods.
• Customizable Enrollment & Helpdesk Support
  • Offers an Enrollment Center with over 50 pre-defined challenge questions, the ability to create custom questions, and customizable helpdesk functionality to streamline user assistance and enhance security.
• Reporting & ROI Tracking
  • Provides comprehensive reporting to track usage and demonstrate return on investment.
• Record Keeping & Notifications
  • Maintains full records of user actions (attempted, failed, successful) and allows configuration of password expiration notifications.
• Configurable Security
  • Allows administrators to control and configure the visibility and security settings of the enrollment process.
• On-Premise Deployment
  • Deployed as an on-premise web application for secure and controlled implementation within the organization's infrastructure.