Better connection. Better care. Better outcomes.

pCare Interactive Patient Care System (IPS) transforms television infrastructure into a communication hub that educates, entertains, and empowers patients while also enhancing job satisfaction and efficiency for care teams. Our open API platform integrates with EHR, facilities, communications, dietary, engineering, and other systems to offer a seamless experience for patients and families, as well as enhance health care organizations’ investments in other health information technologies.

Education, entertainment, and empowerment

Next level patient experience starts with an interactive patient care system that drives collaborative care from the doorway to the bedside and beyond.

Educate

pCare IPS shares information to improve outcomes.

• Prescribed education delivers timely information to activate patients in their care
• Data-driven CareFlows automate education for specific pathways, e.g., pain management, discharge and support hardwiring, quality and safety initiatives like infection control and handwashing
• Ensures smooth care transitions and avoids unnecessary readmissions by reinforcing critical information starting at admission

Entertain

pCare IPS turns positive distraction into increased patient satisfaction.

• Digital channel guides and access to on-demand movies
• Audio books, photo sharing, video visits, internet access
• Relaxation content puts patients in the healing frame of mind

Empower

pCare IPS gives patients a sense of control of their admission in an unfamiliar environment.

• Patients manage non-clinical tasks like room lighting, temperatures, shades, and a variety of other service requests while nursing teams focus on care activities
• Real-time feedback captures experience data and creates opportunities for prompt service recovery
• Dietary system integrations streamline meal ordering and delivery and automate the tracking of nutrition requirements and special needs
• Hardwire safety and quality metric capture to simplify compliance while creating efficiency

The Health Journey Reimagined for the Digital Hospital

Today’s smart hospitals are making digital improvements from the front end to the back end to deliver more value to you, your staff, and your patients. Uniguest digital solutions leverage award-winning technology to streamline and improve care across the continuum.

Interactive Patient System (IPS) Modules

• Digital Whiteboard
• Room Connect
• Video Connect
• Mobile Connect
• Location Services
• Dashboards & Analytics

Interactive Patient TV

At the core of IPS is our Interactive Patient TV software, delivering entertainment alongside care journeys and information, personal medical details and more.  

• Intuitive interface designed to ensure minimal ‘training’ is required.
• Integration into EMS data and more.
• Customizable interface.
• Access to VOD, live broadcast media, and educational content.

Digital Whiteboards

pCare Digital Whiteboard, available on the primary footwall TV or on a separate screen, fosters collaboration by integrating multiple systems into one easy-to read display.

• Improve patient-caregiver communication
• Support shift changes
• Display daily schedules, prescribed medication, care information and more

Patient Room Signs

Patient Room Signs communicate key information for the care teams at every room to improve safety, quality, and experience for patients and families.

• Display preferred name, precautions, risks, allergies and more
• Timers reset patient positioning and intentional nurse rounding
• LED sidelights can communicate critical information at a glance
• Touchscreen controls allow staff to control the IPS system without disturbing the patient

Video Connect

pCare VideoConnect is a cost-effective, easy to use, and scalable technology that brings telepresence to the bedside via patient TVs without additional equipment like computers on wheels.

• Family Connect allows for virtual visits
• Language Connect enhances interpreter services via video at the click of a button
• Virtual rounding and consults that connect to EHR

Mobile Connect

pCare Mobile Connect’s bring-your-own-device option allows patients to use the devices they are most comfortable with to navigate the system and extend the IPS to family members.

• Control IPS features such as meal ordering, room controls and more
• Receive notifications when new content is prescribed
• View prescribed education after discharge

Real-Time Location Services

pCare integrates with RTLS systems to show care team name, role, and picture on the television or whiteboard upon room entry to inform while reducing anxiety.

Dashboards & Analytics

pCare performance measurement tools automatically track more than 120 aspects of patient interactions along with patient and staff feedback to provide a comprehensive, real-time view of patient experience and engagement.