PC-Duo by Vector Networks is an enterprise-class remote support solution designed for security-sensitive and mission-critical environments. With over 25 years of innovation, PC-Duo delivers secure, fast, and reliable remote access to desktops, servers, and equipment. It supports heterogeneous environments including conventional PCs, thin clients, and virtual desktops (VDI), making it ideal for organizations requiring robust remote control capabilities. PC-Duo’s architecture emphasizes security, scalability, and ease of use, offering centralized management, end-to-end encryption, and advanced auditing features. It is trusted by hospitals, municipalities, and enterprises worldwide for its compliance-ready remote support capabilities.

Features

• End-to-End Encryption: 256-bit AES encryption ensures secure data transmission.
• Multi-Factor Authentication: Supports on-premise and cloud-based Microsoft Azure AD tenants.
• Session Recording: Enables accurate auditing and traceability for compliance.
• Centralized Management: Gateway architecture allows secure configuration and control from a central console.
• Agentless On-Demand Support: Fast and secure remote access without pre-installed agents.
• Always-On Support: Supports both attended and unattended remote systems.
• Thin Client & VDI Support: Optimized for VMware, Citrix, and Terminal Server environments.
• Web & Windows Consoles: Access devices via native Windows console or HTML5 browser.
• Firewall Traversal: Gateway architecture eliminates the need for port forwarding or VPN.
• Ease of Use: Features include perfect screen scaling, clipboard sharing, drag-and-drop file transfer, and print capture.
• Team Collaboration: Shared connections, multi-monitor support, and file transfer enhance team workflows.

Benefits

• Security Compliance: Built to meet the highest security standards, ideal for healthcare and government.
• Operational Efficiency: Reduces support time with fast, reliable remote access.
• Scalability: Supports diverse environments and deployment models.
• Audit-Ready: Session recording and centralized logging support regulatory compliance.
• User-Friendly: Intuitive interface and seamless remote control features improve technician productivity.
• Cost-Effective: Eliminates the need for VPN or complex firewall configurations.
• Trusted Globally: Deployed in hospitals, municipalities, and enterprises across multiple verticals.