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Payment Retries and CollectionsChargebee

Recover failed payments and increase customer lifetime value with Chargebee Receivables Operational and monetization efficiency is the best way to beat a recession and funding winter. Build custom payment recovery programs for different customer types to get paid faster while preserving strong customer relationships.

Product details

Overview:

Chargebee Payment Retries and Collections solution is designed to help businesses streamline their revenue collection processes by minimizing churn due to failed payments. The solution automatically retries failed payments, offering customizable retry logic based on transaction data, while also integrating intelligent collection management. It ensures timely payments by leveraging customer communication, offering a seamless and efficient recovery process, and enhancing overall revenue retention. By reducing manual intervention and automating collections, businesses can maintain cash flow and strengthen customer relationships.

Features and Capabilities:

  • Automates retries for failed payments, reducing revenue loss.
  • Customizable retry logic based on transaction data and failure reasons.
  • Intelligent collection management through customer communication automation.
  • Supports automatic reattempts of payments after a predefined interval.
  • Flexible configuration of retry intervals to optimize success rates.
  • Reduces manual intervention, saving time and operational costs.
  • Improves customer retention through smooth, proactive communication.
  • Enhances cash flow by minimizing payment delays and failures.
  • Provides analytics and reporting tools to track collection performance.
  • Seamlessly integrates with Chargebee’s billing and revenue management platform.