Payment Manager automates payment processing for hospitality businesses, letting bookings flow into the bank quickly and securely. It supports multiple card processors—PayPal, Stripe, Worldline, CardConnect/Clover—and offers built-in support for 500+ regional configurations, with no lock-in to a single gateway. Guests can pay from websites, OTAs, or via secure email links, in any currency, while hoteliers control exactly when to charge for bookings, deposits, extras, and other fees. The system is PCI-DSS and 3D Secure compliant, and it supports automated pre-authorisation to safeguard deposits, reduce refunds, and lower chargebacks.

Centralised payment data simplifies tracking, reporting, and reconciliation across sources. Users can view deposits due, outstanding balances, and cash/card movements by booking source or payment method, and reconcile OTA payouts by VCC or direct bank transfer. The platform enables automated payment flows, one-click pre-authorisation, charging or refunds, and instant confirmations, all while minimizing manual data entry. With guest-friendly options like contactless payments and flexible payment schedules, it helps reduce cancellations and boost revenue while maintaining rigorous security and compliance.

Features & Benefits

• Go Global: Process card payments worldwide, in any currency, for contactless check-in/out.
• Multi-Channel Automation: Fully automated payment collection, regardless of booking source (online, phone, OTAs).
• Hassle-Free Collection: One-click to preauthorise, charge or refund a card with full automation.
• Safe & Secure: PCI compliant card storage and retrieval with automatic 3D Secure validation.
• Card Decline Alerts: Invalid cards are flagged quickly, with prompts to retry via the guest or OTA.
• Quick Card Resolution: OTAs re-validate cards and can request new payment details in clicks when needed.
• Instant Confirmation: Automate personalised payment confirmation emails or messages.
• Improved Cash Flow: Payments flow directly into the bank; card fees are managed efficiently at source.
• One Statement, One Payment: Consolidates bookings and commissions from all sources for simplified reporting.
• Payment Gateway Flexibility: Choose from Stripe, PayPal, CardConnect/Clover, Intuit and Worldline (including Ingenico/Bambora).
• More Ways for Guests to Pay: Accept Visa/Mastercard/Amex, virtual cards, PayPal, Apple Pay, Google Pay, and more.
• Custom Payment Flows: Set preferred payment schedules for bookings, extras, deposits, and other charges.