Keep a pulse on patient satisfaction

Collect valuable feedback from patients quickly with automated patient experience surveys.

To improve patient experience, you have to ask about patient experience Discover what patients liked about their patient experience at your practice – and what they didn’t. Then turn those insights into action.

• **Customize: **Create patient experience surveys specific to your practice.
• **Automate: **Automatically send surveys while the experience is fresh in patients’ minds.
• **Target: **Send patient surveys to specific groups to improve patient relationships and loyalty.

Identify trends Easily identify positive and negative trends in patient feedback and know where to improve.

Boost patient satisfaction Let patients know their experience matters. Quickly respond to negative feedback to nurture at-risk patient relationships.

Collect NPS® Track NPS® in your Solutionreach dashboard to get a single metric for patient satisfaction.

Features

• Automated Distribution: Send surveys automatically after appointments to capture timely patient feedback.
• Customizable Templates: Create surveys tailored to practice goals, from satisfaction to NPS measurement.
• Multi-Channel Delivery: Reach patients via text, email, or web links for maximum participation.
• Analytics & Reporting: Gain insights into patient sentiment and identify areas for improvement.
• Continuous Improvement: Use feedback to refine workflows, staff performance, and patient engagement strategies.