Health iPASS Healthcare Patient Payments is a cloud-based platform designed to simplify and secure the collection of patient payments across the entire care journey. The solution enables healthcare providers to accept a wide range of payment methods—including credit, debit, HSA cards, and digital wallets like Apple Pay and Google Pay—both in-person and remotely. Health iPASS supports card-on-file storage for quick collection of copays, prior balances, deposits, and out-of-pocket estimates, and offers flexible installment plans for patients. The platform is fully HIPAA and PCI Level One compliant, utilizing advanced encryption and tokenization to protect sensitive payment data at every touchpoint. Seamless integration with practice management systems ensures real-time updates and reduces administrative burden. By digitizing and automating payment workflows, Health iPASS improves revenue cycle performance, reduces billing friction, and enhances the financial experience for both patients and providers.

Key Features

Multi-Channel Payment Acceptance Accepts payments in-person, online, or via mobile devices.

• Supports credit, debit, HSA cards, Apple Pay, Google Pay
• Enables payments at home, on the go, or at point of service

Card-on-File & Installment Plans Securely stores payment information for future use.

• Quick collection of copays, balances, and deposits
• Flexible installment options for patient convenience

Automated Billing & Reminders Delivers eBills, eStatements, and payment reminders.

• Reduces manual billing tasks
• Increases on-time payments

Practice Management Integration Seamlessly integrates with major practice management systems.

• Real-time updates of payment and patient data
• Minimizes dual entry and workflow friction

Security & Compliance HIPAA and PCI Level One compliant with advanced encryption.

• Tokenization and point-to-point encryption (P2PE)
• Protects sensitive payment and patient data

Contactless & EMV Payments Supports NFC/contactless and EMV card-present transactions.

• Enhances payment convenience and security
• Reduces physical contact and administrative steps

Benefits

Improved Revenue Cycle Performance Accelerates payment collection and reduces bad debt.

• Streamlines payment workflows
• Increases collection rates

Enhanced Patient Experience Offers convenient, flexible, and transparent payment options.

• Reduces billing confusion and frustration
• Supports patient financial responsibility

Operational Efficiency Automates and digitizes payment processes.

• Reduces administrative workload
• Minimizes manual errors and follow-up

Data Security & Compliance Ensures robust protection of payment data.

• Reduces risk of data breaches
• Meets industry regulatory standards