NextGen Patient Experience is an integrated healthcare platform designed to enhance patient engagement and streamline practice operations. It offers a comprehensive suite of tools that cover the entire patient journey, from initial access to ongoing health management. The platform combines patient engagement, payment collections, and claims processing in a single unified system, eliminating the need for multiple disconnected solutions. Key features include online reputation management, self-scheduling, automated reminders, secure messaging, virtual visits, and AI-generated clinical notes. T...
Vendor
NextGen Healthcare
Company Website
NextGen Patient Experience is a comprehensive healthcare platform that integrates patient engagement, payment collections, and claims processing into a single unified system. It is designed to improve healthcare outcomes for patients, providers, and practices by streamlining the entire patient journey from access to ongoing health management. The platform offers a wide range of features including online reputation management, self-scheduling, automated reminders, secure messaging, virtual visits, and AI-generated clinical notes. By automating many administrative tasks and enhancing patient communication, NextGen Patient Experience aims to save time for healthcare providers while potentially increasing reimbursement rates.
Key Features
Integrated Patient Engagement A unified platform that combines patient engagement, payment collections, and claims processing
- Single system for managing the entire patient journey
- Eliminates the need for multiple disconnected solutions
Comprehensive Patient Journey Support Tools and features that cover every stage of patient interaction
- Online visibility and reputation management
- Self-scheduling and automated appointment reminders
- Secure text messaging and virtual visits
Advanced Technology Integration Incorporation of cutting-edge technologies to enhance healthcare delivery
- Ambient listening for AI-generated SOAP notes
- Population health analytics
- Remote patient monitoring
Benefits
Improved Efficiency Streamlines administrative tasks and patient communication
- Automated wait-list and appointment reminders
- Digital document and information upload
- Automated e-statements and electronic bill pay options
Enhanced Patient Experience Provides tools that empower patients and improve their healthcare journey
- Self-scheduling and virtual visit options
- Cost and payment transparency
- Patient portal for accessing payments, education, and results
Potential for Increased Revenue Features designed to optimize practice operations and reimbursement
- Automated recall system
- Improved claims processing
- Potential for additional reimbursement per year