Overview

Medecision Patient Engagement is a cloud-based engagement solution that helps risk-bearing healthcare organizations foster meaningful connections with patients, enhance adherence to care plans, and improve clinical outcomes at scale. The platform’s personalized, scalable engagement tools support guided health journeys across all risk profiles, enabling frequent digital touchpoints such as scheduling, chat, assessments, check-ins, and alerts for both members and clinicians. Medecision’s engagement solutions are part of its broader digital care management ecosystem designed for health plans, providers, and third-party administrators.

Features and Capabilities

• **Core Engagement Capabilities: **Medecision Patient Engagement enables personalized, scalable digital communications and active care-team interaction to enhance member adherence and health outcomes.
• **Guided Health Journeys: **Engage individuals across low, rising, and high-risk groups through adaptive journeys tailored to individual needs.
• **Scheduling & Chat: **Built-in scheduling and secure chat features facilitate real-time interactions between patients and care teams.
• **Digital Assessments & Check-Ins: **Digital tools capture member health status through questionnaires and periodic check-ins.
• **Alerts & Notifications: **Automated alerts inform both clinicians and members about actionable events and scheduled activities.
• **Educational Content Delivery: **The solution can serve tailored, educational health content to members to improve self-management.
• **Part of Aerial Digital Care Platform: **Patient Engagement integrates into Medecision’s broader Aerial™ care management and data platform for coordinated digital care.