Patient Communications

Messaging and communications platform to boost patient engagement and your appointment show-up game. Take control over all the little manual things that slow down staff with automated workflow and artificial intelligence to deliver exceptional customer service to potential and existing patients.

Text, chat, optimize. Cut no-shows. No-shows and late cancellations are some of the largest drivers of lost revenue in private practices. Studies estimate that the average no-show rate across the United States is 27%. Our communications platform helps maximize patient appointments, reduce no-shows and cancelations, and grow revenue. Convert website visitors into patient leads into our EHR or practice management without painful data entry. Leverage secure two-way patient messaging to SMS messages. Enjoy an administrative dashboard with analytics for all patient leads like calls, text conversations, missed calls, and voicemails. Offer patients the convenience of two-way text conversation.

Features

• Appointment Reminders: Automated reminders via text, email, or phone to reduce no-shows and improve attendance.
• Secure Messaging: Facilitate secure communication between patients and providers for quick and confidential exchanges.
• Telehealth: Offer remote consultations with integrated video conferencing and secure messaging.
• Patient Portal: Enhance patient engagement with online access to health records, appointment scheduling, and communication tools.
• Feedback Management: Collect and analyze patient feedback to improve service quality and patient satisfaction.