
Cloud-based platform for digital parking permit management, automating lifecycle, reporting, eligibility, and payments for municipalities and operators.
Vendor
Passport Labs
Company Website


Passport Permits is a cloud-based software solution for digital parking permit management. It enables municipalities and parking operators to transition from paper-based processes to a fully digital system, managing the entire permit lifecycle online. The platform supports various permit types, automates approvals and renewals, and provides robust data-driven reporting for finance, inventory, and usage trends. With a secure, branded portal, users can apply and pay for permits online, while administrators benefit from scalable integration with enforcement and payment systems. Passport Permits streamlines operations, increases efficiency, and enhances transparency for parking management.
Key Features
Digital Permit Lifecycle Management Automates the entire process from application to renewal.
- Eliminates manual paperwork and physical permits
- Supports recurring and non-recurring permit types and durations
Eligibility Verification Automates address-based residential eligibility.
- Verifies applicant addresses for residential permits
- Manages guest and visitor permits digitally
Data and Reporting Provides comprehensive management and analytics tools.
- Unified approval queue with search and filter
- Reports for finance, inventory, usage trends, and waitlists
Branded Online Portal Customizable, secure portal for permit holders.
- City-branded interface for applications and payments
- Configurable user permissions and custom FAQ content
Automation and Notifications Automates communications and transitions.
- Email notifications for receipts, expirations, and renewals
- Seamless migration of existing permit holders
Scalable Integration Connects with enforcement, payments, and LPR systems.
- Integrates with mobile parking, enforcement, and payment platforms
- Supports license plate recognition for faster enforcement
Benefits
Operational Efficiency Streamlines permit management and reduces manual workload.
- Automates approvals, renewals, and notifications
- Centralizes data for quick decision-making
Cost Reduction Lowers administrative and processing costs.
- Eliminates paper and manual processes
- Integrates with Passport Payments for reduced transaction fees
Enhanced User Experience Improves convenience for permit holders and staff.
- Online applications and payments
- Secure, branded portal accessible anytime
Scalability and Flexibility Adapts to organizations of any size.
- Supports multiple permit types and durations
- Integrates with enforcement and payment systems