Overview

StarRez is a cloud-native resident and property management platform designed to streamline housing operations for higher education, student property management, Build-to-Rent, multi-family and conference/event housing. The platform centralizes resident records, applications, bookings, billing and reporting, while supporting integrations and automation to improve operational efficiency, resident engagement, and compliance across on-campus and off-campus housing programs.

Features and Capabilities

• Resident & Application Management: The platform centralizes resident records, online applications, contract management and demographic data for end-to-end resident lifecycle management.
• Bookings & Inventory: Real-time room and unit bookings, waitlists, contract dates and dynamic inventory controls for short-stay and long-stay scenarios.
• Conference & Event Housing: Tools to manage conference reservations and event-specific housing workflows within the same system.
• Channel & Distribution Management: Channel synchronization to manage rates and availability across booking channels and third-party distribution sources.
• Integrations & Partner Ecosystem: Pre-built integrations with e-signature, payment, and third-party systems to automate workflows and data exchange.
• Reporting & Analytics: On-demand, configurable reporting and dashboards for occupancy, financials, compliance and operational KPIs.
• Mobile & Portal Access: Resident and staff portals plus mobile access for check-in/out, maintenance requests, inspections and on-the-go management.
• Security & Scalability: Multi-tenant cloud architecture emphasizing data security, scalability and centralized administration for large deployments.
• Automation & Workflow Engine: Workflow automation for approvals, communications, renewals and routine operational tasks to reduce manual effort.
• Off-Campus & Third-Party Support: Capabilities and partner solutions to handle off-campus listings, external property managers and marketplace integrations.