Panacea is a state-of-the-art, white-label telehealth platform designed to deliver healthcare at scale, aiming to enhance the quality of life for patients with acute and chronic diseases. It combines a proprietary telehealth platform with advanced digital solutions and seamless integration capabilities with existing systems for real-time communication and data collection. The platform offers a world-class telehealth experience, evidenced by over 163,000 hours of consultations, more than 700,000 telemedicine consultations, and an average NPS of 86 with a 94% satisfaction rate. Panacea empowers personalized healthcare through data, allowing integration with any system via its partners' API, giving full control over the patient and doctor experience. It provides a ready-made, fully integrated platform that can be customized to fit specific branding and market needs. Key functionalities include video and phone consultations, Electronic Health Records (EHRs) for structured data collection, AI-powered triage to optimize service allocation, and secure data storage for clinical insights. The Clinical Journey Engine facilitates efficient patient journeys focused on prevention and monitoring, while features like online prescriptions, rPPG vital signs reading via camera, a web-based scheduler with online payments, a patient report engine for structured data, and 2-way and broadcast messaging enhance patient engagement and operational efficiency.

Features & Benefits

• White Label Platform: A ready-made, fully integrated platform that can be customized to fit specific branding and market needs.
• Video and Phone Consultation: Connect with patients or customers through telephone or internet-based video consultations.
• Electronic Health Records (EHRs): Collect and structure patient data, such as ICD-10 codes, during and after consultations.
• AI-powered Triage: Utilize AI triage tools to complement clinical information before appointments, ensuring appropriate service allocation.
• Data Storage for Clinical Insights: Store and secure all clinical data generated by patients for further analysis and actionable insights.
• Clinical Journey Engine: Build efficient patient journeys focused on prevention, clinical monitoring, and easy access to the clinical team.
• Online Prescriptions: Prescribe medication and exams and send them to patients via email or SMS.
• rPPG Vital Signs Reading: Measure vital signs like heart rate, respiratory rate, and stress levels using device cameras.
• Web-based Scheduler and Online Payments: Enable scheduling according to doctor's calendars and facilitate secure online payments.
• Patient Report Engine: Document and obtain structured data from clinical standards, risk scores, and customizable eClinical forms.
• 2-way Messaging: Provide conversational and personalized experiences through human agents and chatbots for reminders and notifications.
• Broadcast Messaging: Reach target populations for screening and follow-up, acting as a call to action or entry point for patient journeys.