Pabau is a comprehensive cloud-based practice management solution designed for healthcare providers, clinics, and medical spas. It centralizes daily operations, including appointment scheduling, electronic medical records (EMR), billing, patient intake, and telemedicine. The platform supports multi-channel online booking, automated reminders, and customizable intake forms, enhancing both staff efficiency and client experience. Pabau integrates with lab providers for digital test management and results delivery, and offers tools for marketing campaigns, reporting, and compliance (HIPAA, GDPR). Its dictation and AI-powered letter creation features improve clinical documentation accuracy and speed. The system is scalable, supporting solo practitioners to large multi-location practices, and includes modules for inventory, staff management, and client communication.

Key Features

Appointment Management & Online Booking Centralized scheduling and multi-channel booking for clients

• Intuitive calendar and service categorization
• Automated reminders via email/SMS
• Customizable booking widgets for websites and social media

Electronic Medical Records (EMR/EHR) Secure digital client records and charting

• Clinical notes, treatment histories, and document storage
• Dictation and AI-powered letter creation
• HIPAA and GDPR compliance

Billing & Invoicing Integrated billing and payment processing

• Medical billing, claims management, and commission tracking
• Credit card processing and electronic payments

Telemedicine & Video Conferencing Virtual consultations and remote care

• Video appointments with integrated client records
• Screen sharing and POS access during sessions

Lab Integration & Management Digital lab test ordering and results delivery

• Integration with multiple lab providers
• Automatic result storage and centralized access

Client Engagement & Marketing Tools for surveys, campaigns, and communication

• Email marketing and reminders
• Customizable forms and branded client portals

Benefits

Operational Efficiency Streamlines practice workflows and reduces manual tasks

• Centralized management of appointments, records, and billing
• Automated reminders and digital intake

Improved Client Experience Enhances convenience and communication for clients

• Multi-channel booking and easy access to services
• Timely lab results and virtual consultations

Compliance & Security Ensures data protection and regulatory adherence

• HIPAA and GDPR compliant EMR
• Secure document and record management

Scalability & Customization Adapts to practices of all sizes and specialties

• Customizable forms, branding, and workflows
• Supports solo, group, and multi-location practices