Ownership is an integrated product suite that addresses the entire aftersales lifecycle in the automotive industry. It provides automotive retailers with a unified ecosystem of tools and resources to streamline workshop management, improve customer experiences, and drive operational efficiency. By leveraging a centralized active data core, Ownership enables real-time access to vehicle and customer information, helping businesses optimize workload, predict demand, and personalize service interactions.

Key Features

Unified Data Ecosystem Centralizes customer and vehicle data for comprehensive insights

• Real-time access to vehicle and customer information
• 360° view of customer and vehicle history

Intelligent Resource Management Optimizes workforce and inventory allocation

• Data-driven scheduling to eliminate conflicts
• Demand forecasting for efficient parts management

Personalized Customer Interactions Tailors service based on individual needs and preferences

• Customized recommendations and communications
• Omnichannel engagement for seamless experiences

Benefits

Increased Operational Efficiency Streamlines workflows and resource allocation

• Reduced scheduling conflicts and delays
• Improved inventory management and cash flow

Enhanced Customer Satisfaction Delivers personalized and convenient service experiences

• Transparent pricing and accurate information
• Seamless omnichannel communication

Improved Revenue Generation Maximizes repair order value and resource utilization

• Data-driven upselling and cross-selling opportunities
• Increased customer loyalty and repeat business