Overview

OTC (Over-the-Counter) Benefits Data by Convey Health Solutions is a robust tool designed to support Medicare Advantage (MA) plans by enhancing their over-the-counter benefit offerings. The platform helps plans manage and track OTC benefit utilization among members, driving improved member satisfaction, retention, and health outcomes. By offering personalized and comprehensive OTC solutions, this product aids health plans in providing affordable healthcare solutions, reducing healthcare costs, and addressing social determinants of health. It ensures that members have access to necessary over-the-counter medications and products tailored to their specific health conditions, such as diabetes or chronic illness, enhancing their overall well-being.

Features and Capabilities

• Personalized OTC Product Offerings: Tailored OTC benefits based on member health needs.
• Chronic Condition Support: Focuses on managing conditions like diabetes with relevant products.
• Cost Reduction: Every $1 spent on OTC products leads to more than $7 in healthcare savings.
• Member Retention and Satisfaction: Enhanced member satisfaction through convenient OTC benefit access.
• Social Determinants of Health: Addresses factors such as mobility and living conditions for vulnerable populations.
• Administrative Optimization: Improves plan efficiency through automated benefit management.
• Plan Growth Support: Contributes to market share growth with compelling supplemental benefits.
• Clinical Engagement: Supports fall prevention, nutrition education, and health assessments.
• Regulatory Compliance: Ensures adherence to CMS regulations on OTC product offerings.
• Higher Plan Ratings: Aids in achieving higher MA plan ratings, boosting enrollment and retention.