Overview

Olo Ordering is a powerful online ordering platform designed to help restaurants maximize profitability, streamline operations, and meet guests where they are. This platform provides a customizable and reliable solution for generating more online orders, enhancing the guest experience, and driving direct digital sales. With Olo Ordering, restaurants can create a branded online ordering experience that integrates seamlessly with existing systems and scales with their business needs.

Features

Your brand, your data

Use automated surveys to collect first-party data, intercept and engage with negative feedback to prevent churn, and encourage happy guests to share their experiences on review sites to boost your online visibility.

• Pickup
• Curbside
• Dine-in
• Drive-thru

Easily manage orders

Keep operations running smoothly by tracking online orders from anywhere in your restaurant—back-of-house with Dashboard or front-of-house with Expo. Monitor performance, process refunds, check order statuses, and more.

Optimize dine-in

Enable guests to scan a QR code to access your menu, place an order, and pay for a meal, all from their own mobile device.

• Boost revenue
• Increase staff efficiency and satisfaction
• Improve order accuracy and table turnover speed
• Grow restaurant database

Configure your menu and pricing

Control your menu, item availability, pricing, and store hours from a single dashboard with brand- and location-level settings. Encourage guests to order more, and more frequently, with upsells, featured items, and LTOs.

Benefits

• API and webhook library
• Coupon manager
• Order throttling capabilities
• Robust reports and analytics
• Personalized deployment
• Support for virtual brands
• Ongoing feature improvements
• Branded front end
• Optional premium features
• Dedicated support team